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Jane’s Help Page




IT Service Center serves as the first point of contact for Mines students, faculty and staff who need help with computers and other technology.

Visit in person, CTLM building 156 | map

Call 303-278-HELP (4357)

Request a Mines Service Ticket


Technology Support Services

Part of User Experience in IT, provides computing support services to academic and administrative departments, faculty, staff and students. These services include helping you buy, repair, or replace computing equipment, as well as give you support for commonly used business applications. Office visits and advanced support for desktop and workstation computers, peripherals and some services are provided by our full-time technical specialists.


Mines Asian Community Alliance aka MACA
Portraits of Asian graduates from 1909-1926

Jane Shiao

User Experience and Support Services (UxSS)
Information Technology Solutions (IT)


Colorado School of Mines
Center for Technology and Learning Media (CTLM)

1650 Arapahoe Street Suite CT152
Golden, CO 80401